Request A Flight

To meet our guidelines, adult passengers must be medically stable and physically able to enter and exit a small aircraft (involving large steps, twists, bends) without assistance; sit up in the aircraft with a seatbelt on for an extended period of time; and if necessary communicate with the pilot. Young and disabled children must be accompanied by an adult capable of moving the child in and out of the aircraft.

We invite you to view our videos to get an understanding of what to expect when travelling by light aircraft.

If you cannot view YouTube content please scroll to the bottom of the page to see an image sequence of getting in and out of a light aircraft.

If you are uncertain if you meet our guidelines please feel free to contact us .

Requesting a flight – Passengers

We sometimes receive enquiries direct from passengers or their carers, requesting assistance.

When this happens we ask the patient or carer to speak to their ‘health professional’ (medical practitioner, nurse, social worker) to ask them to contact Angel Flight to discuss the case or to register online as a referrer.

Health professionals who have a good knowledge of the patient’s medical condition are the only people who can authorise the submission of a flight request.

Please keep in mind that Angel Flight requires a minimum of 5-10 business days for all requests.

Requesting a flight – Referrers

‘Health professionals’ (medical practitioners, nurses, social workers) are the people from whom we receive flight requests.

A referrer must be registered with Angel Flight in order to receive the flight request forms. Please register here.

Please keep in mind that Angel Flight requires a minimum of 5-10 business days for all requests.

What circumstances are not suitable for an Angel Flight?

  • Unaccompanied minors.
  • International requests.
  • Nursing home relocations.
  • Passengers travelling for critical care (for example an organ transplant wait-list) as an Angel Flight can be delayed or cancelled at short notice by the pilot due to unsuitable weather conditions.
  • Passengers requiring a rescue service or an air ambulance service, or who need monitoring by medical staff or medical equipment during the flight.
  • Adult passengers who are not able to enter or exit the aircraft unassisted.
  • Passengers who are not medically stable or whose medical condition is unsuitable for transport in a non-pressurised light aircraft.

Additional Information

Preparing for an Angel Flight

Rights and Responsibilities of Passengers

Aircraft access image sequence – “low wing” aircraft

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Aircraft access image sequence – “high wing” aircraft

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